Success Story
June 6, 2024

How Letsignit boosted Scriba's service catalog

Interview of
Scriba
Technological Partner
By
Amandine Fernandez
Head of Acquisition
For 33 years, Scriba has accompanied MSB and Mid-caps in the implementation of their information system and maintenance of their informatics infrastructure. Since 2010, Scriba has accompanied its clients in their transition to Office 365 and today towards Microsoft 365. As a source of inspiration for their digital transformation, Scriba is attentive to the maturity of the technologies of its clients and distills personalized advice to best meet their expectations.

Why partner with Letsignit | Scriba?

Scriba is part of the Cloud Solution Provider program (CSP Tier 1) of Microsoft which allows it to integrate Letsignit to its Office 365 offering.

Furthermore, it also provisions and manages the client relationship from A to Z.

For Scriba, loyalty is the key to a long-lasting relationship, as well as listening and the relevance of the advice.

Scriba was searching for solutions that would differentiate and add value around its Office 365 offers. The cloud solution that manages email signatures proposed by Letsignit was a reliable and timely response.

Letsignit, at the heart of the Microsoft ecosystem, plays a privileged positioning as a Microsoft Gold Partner. Certainly, this reinforces the commercial efficiency of this partnership.

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What is the process for proposing Letsignit?

Scriba adds Letsignit systematically to all the Office 365 migration offers. According to the needs of its clients, Scriba proposes two versions of the solution.

  • The Letsignit BRANDING plan to harmonize the email signatures of all employees and control the brand identity.
  • The CAMPAIGNS plan, a true booster of communication operations that allow to integrate marketing banners into email signatures.

What value does it bring to the partners?

  • Add value to Office 365

Scriba differentiates itself from its competitors and adds value to the Office 365 offer by adding the Letsignit solution. One more brick to meet the needs of its clients.

  • Attached service

Scriba does not just focus on selling Letsignit’s recurring revenue generated licenses.  It also adds value to the client by integrating Letsignit. In addition, Scriba manages all the phases: deploying the solution to creating signatures. Most importantly, the goal is to save the client time with a dedicated accompaniment. This allows the client to get back to the heart of their business.

  • Retain

For several years now, none of Scriba’s clients have terminated Letsignit, which perpetuates its role as ‘consulting service provider’.  Above all, it legitimizes the Letsignit solution in its everyday use. Trust and commitment to the solution, advocated by Scriba serve to the retainment of clients.

  • Accompany the clients

Letsignit is attentive to all the feedback from clients. The product is constantly evolving.

“The Letsignit teams are dedicated, smiling, and always finding solutions. It is therefore easy for us to give quick responses to our clients and accompany them in their projects.”

Sophie Sciberras, Solutions Consultant at Scriba

Frequently
asked questions
1
Is it possible to track the number of clicks on email signatures?

Yes, with the 'Campaigns' offer, it is possible to track the number of clicks on the email signatures of all your employees in the 'Statistics' area of the platform.

You can then access a detailed or global view of the number of clicks on the email signatures of each employee. You can use the search option to target a specific signature or a given period. Finally, you have the possibility to export all statistics to an Excel document.

If you launch campaigns with banners inserted in your email signatures, you can also access their performance via this same space.

2
Can we add links to social networks, our website, and appointment-setting applications such as Calendly?

With Letsignit, you can easily add social network icons in your collaborators' email signatures and link to your company pages. Also, our "attributes" feature allows you to manage personalized URLs for each of your collaborators such as their individual LinkedIn profile.

And that's not all: you can add links to an appointment-setting application, allow your customers to leave reviews easily, and integrate our 'Chat on Teams' widget to let anyone start a discussion via Microsoft Teams chat.

3
Can employees update their signature information themselves (number, function, etc.)?

It’s up to you! As an administrator of the Letsignit platform, you choose whether or not to grant modification rights to your employees. These permissions are managed on an attribute-by-attribute basis, which means that you can decide to allow the employee to change their phone number, but not the address of your premises, for example.

This feature applies to all attributes in your directory, including custom attributes created on Letsignit. When your employees change one or more attributes, your directory is obviously not affected.

4
Why it is important to standardize our email signatures on a large scale to ensure our identity and brand image?

It often happens that employees make their email signature their own: custom format, bad fonts, colors inconsistent with the brand standards... all of this has an impact on your brand!

A consistent visual identity is considered authentic and outperforms a perceived weak one by 20%. And, your customers are 2.4 times more likely to buy your products.

With Letsignit, take back control over your brand identity by standardizing all your email signatures. Our tool has many features that allow you to customize your signatures by department, by audience or by subsidiary. Not to mention the possibility of carrying out campaigns within your email signatures thanks to our Campaign offer.

5
What is the user experience like for our employees?

What is the user experience like for our employees?

  • If you opt for the Letsignit Add-in for Outlook, they will have a dedicated space in their Outlook account where they will be able to view the signatures and campaigns assigned to them.
  • If you opt for the Letsignit Desktop APP, they will be able to preview all their signatures and campaigns in this space. If they want to change their default signature to another one when sending an email, this will be done in their signature library in Outlook.

In both cases:

  • They preview their signature before sending an email and choose from signatures assigned to them.
  • Based on the permissions granted, they will also be able to modify their personal information such as their name, position, or address in these spaces.

In short, they have autonomy in their email signature, but you keep control on the field, signatures, and banners they can edit or use.

6
Can my employees have multiple signatures available to them?

With our "multi-signature" feature, your employees can benefit from multiple email signatures. No technical manipulation is required. Thanks to our Add-in for Outlook or the desktop app, they can change their email signatures as they wish with just a few clicks.

Regarding the creation of email signatures, you can make several variations such as:

Everything has been thought of to go further in the personalization process based on the recipient of your emails.

7
Regarding “Green IT,” have you implemented measures to limit the digital footprint of email signatures?

If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.

As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:

  • Optimization of the weight of signatures and campaigns in emails.
  • Green features: lightening of signatures during response/transfer emails, possibility of not embedding images, implementation of lighter signatures for internal exchanges.
  • Integration of a 'Switch to Teams' widget to encourage your employees to continue their exchanges via chat, rather than email.

As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.

8
Regarding “Green IT,” have you implemented measures to limit the digital footprint of email signatures?

If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.

As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:

  • Optimization of the weight of signatures and campaigns in emails.
  • Green features: lightening of signatures during response/transfer emails, possibility of not embedding images, implementation of lighter signatures for internal exchanges.
  • Integration of a 'Switch to Teams' widget to encourage your employees to continue their exchanges via chat, rather than email.

As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.

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Looking for a tool to manage your email signatures?

Letsignit allows you to create, manage, and deploy email signatures for all your employees in just a few clicks.
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