Frequently
asked questions
asked questions
Scriba is part of the Cloud Solution Provider program (CSP Tier 1) of Microsoft which allows it to integrate Letsignit to its Office 365 offering.
Furthermore, it also provisions and manages the client relationship from A to Z.
For Scriba, loyalty is the key to a long-lasting relationship, as well as listening and the relevance of the advice.
Scriba was searching for solutions that would differentiate and add value around its Office 365 offers. The cloud solution that manages email signatures proposed by Letsignit was a reliable and timely response.
Letsignit, at the heart of the Microsoft ecosystem, plays a privileged positioning as a Microsoft Gold Partner. Certainly, this reinforces the commercial efficiency of this partnership.
Scriba adds Letsignit systematically to all the Office 365 migration offers. According to the needs of its clients, Scriba proposes two versions of the solution.
Scriba differentiates itself from its competitors and adds value to the Office 365 offer by adding the Letsignit solution. One more brick to meet the needs of its clients.
Scriba does not just focus on selling Letsignit’s recurring revenue generated licenses. It also adds value to the client by integrating Letsignit. In addition, Scriba manages all the phases: deploying the solution to creating signatures. Most importantly, the goal is to save the client time with a dedicated accompaniment. This allows the client to get back to the heart of their business.
For several years now, none of Scriba’s clients have terminated Letsignit, which perpetuates its role as ‘consulting service provider’. Above all, it legitimizes the Letsignit solution in its everyday use. Trust and commitment to the solution, advocated by Scriba serve to the retainment of clients.
Letsignit is attentive to all the feedback from clients. The product is constantly evolving.
“The Letsignit teams are dedicated, smiling, and always finding solutions. It is therefore easy for us to give quick responses to our clients and accompany them in their projects.”
Sophie Sciberras, Solutions Consultant at Scriba
Yes, with the 'Campaigns' offer, it is possible to track the number of clicks on the email signatures of all your employees in the 'Statistics' area of the platform.
You can then access a detailed or global view of the number of clicks on the email signatures of each employee. You can use the search option to target a specific signature or a given period. Finally, you have the possibility to export all statistics to an Excel document.
If you launch campaigns with banners inserted in your email signatures, you can also access their performance via this same space.
With Letsignit, you can easily add social network icons in your collaborators' email signatures and link to your company pages. Also, our "attributes" feature allows you to manage personalized URLs for each of your collaborators such as their individual LinkedIn profile.
And that's not all: you can add links to an appointment-setting application, allow your customers to leave reviews easily, and integrate our 'Chat on Teams' widget to let anyone start a discussion via Microsoft Teams chat.
It’s up to you! As an administrator of the Letsignit platform, you choose whether or not to grant modification rights to your employees. These permissions are managed on an attribute-by-attribute basis, which means that you can decide to allow the employee to change their phone number, but not the address of your premises, for example.
This feature applies to all attributes in your directory, including custom attributes created on Letsignit. When your employees change one or more attributes, your directory is obviously not affected.
It often happens that employees make their email signature their own: custom format, bad fonts, colors inconsistent with the brand standards... all of this has an impact on your brand!
A consistent visual identity is considered authentic and outperforms a perceived weak one by 20%. And, your customers are 2.4 times more likely to buy your products.
With Letsignit, take back control over your brand identity by standardizing all your email signatures. Our tool has many features that allow you to customize your signatures by department, by audience or by subsidiary. Not to mention the possibility of carrying out campaigns within your email signatures thanks to our Campaign offer.
What is the user experience like for our employees?
In both cases:
In short, they have autonomy in their email signature, but you keep control on the field, signatures, and banners they can edit or use.
With our "multi-signature" feature, your employees can benefit from multiple email signatures. No technical manipulation is required. Thanks to our Add-in for Outlook or the desktop app, they can change their email signatures as they wish with just a few clicks.
Regarding the creation of email signatures, you can make several variations such as:
Everything has been thought of to go further in the personalization process based on the recipient of your emails.
If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.
As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:
As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.
If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.
As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:
As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.
