Product
September 14, 2022

Letsignit enhanced Trust and Security with ISO 27001 & ISO 27018 Certifications

By
Wassim Achkar
Product Marketing Manager
After months of hard work, we are proud to announce that we are now ISO/IEC 27001:2017 & ISO/IEC 27018:2019 certified! The highest global standards in information security.

For almost 10 years, we have been doing everything possible to offer you a secure and efficient solution. You may ask, why so much vigilance? The answer is simple. Because the millions of emails we sign daily with Letsignit signatures contain sensitive and confidential data. Since Letsignit is directly associated with email systems, we had to meet the highest requirements in terms of information security. We don't just want you to benefit from on-brand email signatures for all your employees. We aim to go much further. We want to offer you the simplest and most secure solution to get the best out of your email signatures.We are constantly improving to meet the business goals of our customers, including their compliance and cybersecurity needs,”

Damien Neyret Fondeur Letsignit

Why is this important to protect & secure your data?

In the last few years, cyberattack attempts have multiplied, and for good reason, the growing number of telecommuting employees has changed our relationship with email. If email was considered as the primary communication channel, today it has become ESSENTIAL for companies. As bad actors and criminals get bolder, the partners you trust must stay ahead of these threats to protect your priceless data. Because it’s not just data – it’s people. In the first half of 2022 alone, over 53 million* individuals in the US were affected by data compromises.“This certification is a major step forward that allows us to continue to deliver the highest quality service while reinforcing security requirements across our systems.”- explain Damien.

What is ISO/IEC 27001:2017 & ISO/IEC 27018:2019?

Granted by one of the world experts Certi-Trust, these certifications show that our customers can trust the controls that Letsignit offers.

  • ISO 27001 sets the benchmark for Information Security Management Systems (ISMS) and certifies that Letsignit offers the best guarantees in terms of information security.
  • ISO 27018 frames the protection of personal data in the cloud and certifies that Letsignit offers organizational and technical measures to protect Personal Identifiable Information (PII) against all types of breaches.

How is Letsignit tackling cybersecurity challenges?

Our ISO framework is a combination of policies and processes that guarantees the availability, integrity, confidentiality, and traceability of all data across different components of the company in a systematic and effective way, including:

  • Policies and organization of information security
  • System acquisition, development, and maintenance
  • Access control
  • Communications security
  • Supplier relationships
  • Information security incident management

In addition, we’ve built our platform and processes to handle your data with exceptional care. We’re a Microsoft Gold Partner for 10+ years with expertise in mail flow processing.Secure SMTP/SSL protocol in Azure environment. SMTP exchanges are done via the START TLS mechanism.

  • TLS encrypted communication
  • Database encryption at rest
  • Dedicated infrastructure depending on the customer location

Intrusion detection and prevention system (integration of an IDS/IPS solution).

Annual security audit and penetration tests (accompanied by Cyberwings).

Implementation of all GDPR general principles with a dedicated team and an appointed DPO.

On-call 7 days a week, 24 hours a day.

What does this mean for our users and customers?

People can trust the controls that Letsignit offers during the entire lifecycle, from product development to quality control to customer support. Using Letsignit can even increase your email exchange security by certifying the identity of internal senders. You can easily detect attempted identity theft and make phishing irrelevant by stopping it at its source. Want to try it for yourself?

*Sources: Statista

About the author
Wassim is a Product Marketing Manager at Letsignit. He ensures that our solution aligns with market expectations and perfectly meets the needs of businesses. He is a fundamental element of the marketing team, ensuring that the product's value is well conveyed across all services and channels. In addition to his marketing role, Wassim also plays a key role in animating the Letsignit football team. He knows how to seize the most opportune moment to make decisive passes!
About Letsignit
With Letsignit email signature manager, connect with your audience in a way that's on-brand and personal, while driving quality lead generation.
Frequently
asked questions
1
Is it possible to track the number of clicks on email signatures?

Yes, with the 'Campaigns' offer, it is possible to track the number of clicks on the email signatures of all your employees in the 'Statistics' area of the platform.

You can then access a detailed or global view of the number of clicks on the email signatures of each employee. You can use the search option to target a specific signature or a given period. Finally, you have the possibility to export all statistics to an Excel document.

If you launch campaigns with banners inserted in your email signatures, you can also access their performance via this same space.

2
Can we add links to social networks, our website, and appointment-setting applications such as Calendly?

With Letsignit, you can easily add social network icons in your collaborators' email signatures and link to your company pages. Also, our "attributes" feature allows you to manage personalized URLs for each of your collaborators such as their individual LinkedIn profile.

And that's not all: you can add links to an appointment-setting application, allow your customers to leave reviews easily, and integrate our 'Chat on Teams' widget to let anyone start a discussion via Microsoft Teams chat.

3
Can employees update their signature information themselves (number, function, etc.)?

It’s up to you! As an administrator of the Letsignit platform, you choose whether or not to grant modification rights to your employees. These permissions are managed on an attribute-by-attribute basis, which means that you can decide to allow the employee to change their phone number, but not the address of your premises, for example.

This feature applies to all attributes in your directory, including custom attributes created on Letsignit. When your employees change one or more attributes, your directory is obviously not affected.

4
Why it is important to standardize our email signatures on a large scale to ensure our identity and brand image?

It often happens that employees make their email signature their own: custom format, bad fonts, colors inconsistent with the brand standards... all of this has an impact on your brand!

A consistent visual identity is considered authentic and outperforms a perceived weak one by 20%. And, your customers are 2.4 times more likely to buy your products.

With Letsignit, take back control over your brand identity by standardizing all your email signatures. Our tool has many features that allow you to customize your signatures by department, by audience or by subsidiary. Not to mention the possibility of carrying out campaigns within your email signatures thanks to our Campaign offer.

5
What is the user experience like for our employees?

What is the user experience like for our employees?

  • If you opt for the Letsignit Add-in for Outlook, they will have a dedicated space in their Outlook account where they will be able to view the signatures and campaigns assigned to them.
  • If you opt for the Letsignit Desktop APP, they will be able to preview all their signatures and campaigns in this space. If they want to change their default signature to another one when sending an email, this will be done in their signature library in Outlook.

In both cases:

  • They preview their signature before sending an email and choose from signatures assigned to them.
  • Based on the permissions granted, they will also be able to modify their personal information such as their name, position, or address in these spaces.

In short, they have autonomy in their email signature, but you keep control on the field, signatures, and banners they can edit or use.

6
Can my employees have multiple signatures available to them?

With our "multi-signature" feature, your employees can benefit from multiple email signatures. No technical manipulation is required. Thanks to our Add-in for Outlook or the desktop app, they can change their email signatures as they wish with just a few clicks.

Regarding the creation of email signatures, you can make several variations such as:

Everything has been thought of to go further in the personalization process based on the recipient of your emails.

7
Regarding “Green IT,” have you implemented measures to limit the digital footprint of email signatures?

If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.

As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:

  • Optimization of the weight of signatures and campaigns in emails.
  • Green features: lightening of signatures during response/transfer emails, possibility of not embedding images, implementation of lighter signatures for internal exchanges.
  • Integration of a 'Switch to Teams' widget to encourage your employees to continue their exchanges via chat, rather than email.

As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.

8
Regarding “Green IT,” have you implemented measures to limit the digital footprint of email signatures?

If sending emails has an impact, non-optimized email signatures also have an impact. An unsuitable format or an image that is too heavy considerably increases the size of your signatures... and therefore, your emails.

As a responsible economic actor, we contribute to reducing our CO2 emissions and those of our customers in several ways:

  • Optimization of the weight of signatures and campaigns in emails.
  • Green features: lightening of signatures during response/transfer emails, possibility of not embedding images, implementation of lighter signatures for internal exchanges.
  • Integration of a 'Switch to Teams' widget to encourage your employees to continue their exchanges via chat, rather than email.

As we are increasingly involved in sustainability initiatives, our priority in 2023 is to develop even more green IT functionality.

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