Marketing
Published:
October 8, 2023
Updated:
May 29, 2026

2023 Report: Branding & Email Signatures in Enterprise B2B

By
Jessica Runnion
Senior Demand Gen Manager
We surveyed 100 marketing leaders at B2B enterprises about their brand and how it is affected by their company-wide email signatures. Check out the infographic and our analysis below.

What's the connection between your brand and email signatures?

Your company’s brand is ever-present, whether it’s in a perfectly crafted campaign or on the lips of your customers. As marketers, that can give us nearly endless potential contained only by our own creativity (okay, okay, and budget).

Take this summer’s blockbuster hit movie, Barbie. It was inescapable thanks to its reported $150 million marketing budget that included partnerships with Progressive, Xbox, Burger King, fashion brands, and a real life Barbie Dreamhouse on AirBnB. It generated social currency and memes – even memes about the marketing team!

But on the flip side, the omnipresence can be intimiadating – you simply cannot control your brand image everywhere. We’ve all seen a well-intentioned campaign go wrong and turn into a PR nightmare.

You can keep track of your company mentions with social and brand monitoring tools, such Mentionlytics, Qualtrics, Hootsuite, or free Google Alerts.

But first, the best course of action is to ensure 100% consistency in the brand presence you CAN control – your website, email marketing, organic social, internal and external communications, etc.

‍One channel that has become increasingly relevant is one-to-one business emails.

  • Email is the primary business communication method across all age groups.
  • Over 90% of the US population uses email.
  • Email is the preferred communication method for remote & hybrid workers.*

In contrast to mass eblasts or newsletters, 1:1 emails carry a sense of authenticity and personalization.

‍Messages from your employees are 82% more credible than from the brand.** Therefore, recipients are more likely to open and consider the information in these emails because they are not ads.

‍The opportunity in one-to-one emails are “hidden” right in your email signatures.

Many businesses overlook the opportunity in their emails, but there are potentially millions of impressions in this simple channel.

Consider that the average employee sends 30-40 business emails per day. If your organization has 5,000 employees, that’s 3.5 million impressions per month!

How to easily implement at your company.

It’s clear that email signatures are considered an important part of brand presence. But the challenge is HOW to manage this channel, especially at large enterprises.

  • 1 in 4 said 1:1 emails are a top 3 branding & comms channel
  • 45% said their company-wide signatures are inconsistent – with 25% saying they are “anarchy”!
  • Over half said they TRY to utilize signatures for marketing, but have difficulties

Sending out a template and asking your employees to manually update each of their signatures doesn’t work with hundreds or thousands of employees. The results are inconsistency, broken links, distorted images, and ultimately a damaged brand.

“We recognize the complexity in managing email signatures at scale, with multiple departments, subsidiaries, global locations, languages, and varied goals,” says Capucine Roche, CEO, Letsignit.
“This is why Letsignit was created to be so simple. Once it’s securely synced with your directory, updates are automatic and seamless for end users. The drag-and-drop designer is easy, and you can schedule out your campaigns. Now, your team can focus on creativity and results.”

Best practices, inspiration, and use cases.

In addition to brand consistency, email signatures can drive business results company-wide. Consider the variety of internal or external messages your company needs to promote for each department:

Upcoming webinar

New eBook

CSR initiatives

Hiring fair

As we learned in the report, most businesses that are using email signatures for marketing promote events and webinars; internal communications; and awards and news announcement. But there are plenty of other use cases. Discover our eBook to inspire you!

The results and ROI you can expect.

In our previous study of 749 marketing leaders, we learned email signatures can increase brand awareness by 34%, clicks/leads/traffic by 25%, and employee engagement by 34%.

But how does that translate to your business?

Schedule a demo with our team to see our ROI Calculator in action, with your own numbers and KPIs – including potential advertising value in your signatures. Or try it yourself below!

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*Statista: Email Usage in the US ‍

**Sociabble: 10 Employee Advocacy Statistics that Prove Its Effectiveness

About the author
Jessica is the Senior Demand Gen Manager at Letsignit. She leads marketing campaigns, social, events, anything and everything else to grow Letsignit in the United States.
About Letsignit
With Letsignit email signature manager, connect with your audience in a way that's on-brand and personal, while driving quality lead generation.

Your employees already represent your brand. Every day, across every interaction.

Make sure every interaction stays on brand.
Start governing your brand