You want to share the latest business results with your colleagues to celebrate victories? Reveal a new ambitious project? Announce the date of the next company birthday dinner?
All of these actions fall under internal communication, that superpower often underestimated that allows you to relay key information, stay in touch, reinforce company culture, and unite your teams around a common goal (or at least around a pizza).
Explore our examples of digital tools and some tips to make your internal communication both smooth, effective, and maybe even a bit fun!
There is a multitude of digital tools that can facilitate multichannel communication and collaboration within your company. Here's a list (non-exhaustive) of 10 families of tools that are very useful for streamlining everyday communication!
The intranet network centralizes all the important information in your company. These range from institutional resources, such as the company’s organizational chart, internal regulations, or training modules, to news and management messages. Unlike the bulletin board, you can deliver more confidential details here, as the intranet is only accessible to employees with a username and password.
Example solution: SharePoint.
More fun and less suited to official communications, your company’s social networks facilitate informal conversations between your employees. They allow, for example, the creation of thematic groups gathering employees working on the same project. Of course, we’re talking about internal communication platforms, like Yammer, and not your LinkedIn, Facebook, or Instagram accounts meant for public communication.
Example solution: Microsoft Viva Engage (formerly Yammer).
Messaging apps allow quick exchanges ("The meeting starts in 5 minutes!") or more informal discussions essential to team cohesion ("Who's available for lunch?").
Examples of solutions: WhatsApp Business, Workplace, and Microsoft Teams.
More than just internal communication tools, document-sharing software facilitates collaborative work within teams. People working on the same project can co-edit shared documents, add comments visible to everyone, or make real-time synchronized changes. This way, every user has the same level of information at all times.
Examples of solutions: Google Workspace or Office 365 are the most well-known.
Synchronous and asynchronous communication tools allow for sending instant or delayed messages (depending on the urgency of the information). They are mainly used to organize online meetings or video conferences. If your employees are spread across several locations or if part of your team works in a hybrid mode, you won’t be able to do without them!
Examples of solutions: Slack, Zoom, and Google Meet.
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As the name suggests, project management software facilitates coordination among stakeholders in a project. The manager can assign tasks to each team member and track their execution. A great way to have an overview of a project and ensure that everyone has the same level of information, whether they are working from the company’s premises or not.
Examples of solutions: Trello and Asana.
Have you ever wondered what your employees think of the company? What they would like to improve? Or, on the contrary, what they wouldn’t change for anything in the world? This is possible thanks to survey and poll platforms that allow you to give them a voice and gather their suggestions, reasons for satisfaction or dissatisfaction, and their feedback, all anonymously.
Example solution: SurveyMonkey.
The primary goal of online training portals is to encourage the personal and professional development of your employees by providing online educational resources. But have you thought about using them to communicate about internal programs? It’s possible! For example, you can create training modules following updates to your security policy or the launch of your new anti-discrimination strategy.
Examples of solutions: LinkedIn Learning or Udemy for Business.
The stars of HR services in recent years, digital onboarding portals facilitate the integration of new employees by offering them centralized access to a wide range of information about your organization, from the company history to HR documents, initial training, and integration paths. They represent a powerful internal communication tool offering a first entry point into your company culture.
Example solution: BambooHR.
Unavoidable, email is a very effective internal communication channel. You can use it to send official or more informal messages to all or part of your team. Your emails can even include a link directing to content from another medium, like an article from your newsletter or a post on your intranet portal. A small tip to stand out: personalize your professional email signatures.
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Don’t know what a mail signature in Outlook (or any professional email platform) is? Yes, you do! It’s the small personalized text block that can be inserted at the bottom of each of your emails and those of your colleagues. It contains corporate information, such as the sender's name, position, and contact details, as well as the company logo, colors, or motto.
For example, you can add a banner in your internal email signatures to:
As with any internal communication action, don’t forget to follow some best practices, such as maintaining visual coherence between your banner and your brand image, regularly updating the information to avoid it becoming outdated, or prioritizing simple messages. For this, feel free to use a ready-to-use Outlook signature template like those offered by Letsignit!
Sorry to disappoint you, but there’s no one-size-fits-all answer to this question!
Written media (also called internal communication touchpoints by purists) includes all paper channels through which information circulates, black and white, within your company. From pages in your internal newspaper to informational posters pinned at the entrance of the cafeteria.
If some of your employees don’t work on computers, such as those in manual jobs or on production lines, the bulletin board is sometimes one of the only internal communication channels available.
But when should you use it? You could, for example, pin:
It’s often forgotten, but oral communication is probably the most obvious communication channel. You know, those times when you or your managers speak at an info meeting or team lunch to announce good news (and not-so-good news…). Or those speeches where you subtly deliver key messages during a seminar, team-building event, or the company’s traditional annual or Christmas party.
More broadly, oral internal communication is also what you use daily, without even realizing it, during your informal exchanges with your employees, which helps strengthen the bond with your teams.
The effectiveness of an internal communication tool largely depends on your internal communication strategy, your managerial practices, and your ability to leverage its potential.
Here are some examples of best practices to optimize your internal communication:
It's your turn!
Want to optimize your internal communication strategy by adding banners to your email signatures?
Letsignit is a tool that allows you to add advertising banners in an automated and centralized manner for all employees in your company.
Want to learn more about our solution?
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